{"id":143,"date":"2024-06-01T09:20:15","date_gmt":"2024-06-01T09:20:15","guid":{"rendered":"https:\/\/xpeng.rayaauto.com\/?page_id=143"},"modified":"2025-11-20T15:51:38","modified_gmt":"2025-11-20T12:51:38","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/xpeng.com\/eg\/privacy-policy","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\n<!DOCTYPE html>\n<html lang=\"en\" class=\"isWindows\">\n\n<head>\n    <meta charSet=\"utf-8\" \/>\n    <meta http-equiv=\"X-UA-Compatible\" content=\"IE=edge,chrome=1\" \/>\n    <meta id=\"viewport\" name=\"viewport\"\n        content=\"width=device-width, initial-scale=1, minimum-scale=1, maximum-scale=1,user-scalable=false\" \/>\n    <title>XPENG &#8211; Official Website | XPENG Motors \u2013 XPENG (Global)<\/title>\n    <meta name=\"keywords\" content=\"\" \/>\n    <link rel=\"shortcut icon\" href=\"https:\/\/a-cdn.xpeng.com\/www\/public\/favicon.ico\" type=\"image\/x-icon\" \/>\n    <link rel=\"shortcut icon\"\n        href=\"data:image\/png;base64,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\"\n        type=\"image\/png\" \/>\n    <link rel=\"apple-touch-icon\" href=\"https:\/\/a-cdn.xpeng.com\/www\/public\/favicon\/logo.png\" \/>\n    <meta name=\"description\"\n        content=\"Welcome to the official website of XPENG Motors. Discover our newest models, customize your smart e-vehicle and drive today the car of tomorrow.\" \/>\n    <link rel=\"stylesheet\" href=\"https:\/\/a-cdn.xpeng.com\/www\/public\/client\/static\/css\/Page.10146c2c.chunk.css\" \/>\n    <link rel=\"stylesheet\" href=\"https:\/\/xpeng.httpraya-backend.com\/privacy.css\" \/>\n    <script>\n        (function (w, d, s, l, i) {\n            w[l] = w[l] || []; w[l].push({\n                'gtm.start':\n                    new Date().getTime(), event: 'gtm.js'\n            }); var f = d.getElementsByTagName(s)[0],\n                j = d.createElement(s), dl = l != 'dataLayer' ? '&l=' + l : ''; j.async = true; j.src =\n                    'https:\/\/www.googletagmanager.com\/gtm.js?id=' + i + dl; f.parentNode.insertBefore(j, f);\n        })(window, document, 'script', 'dataLayer', 'GTM-TXT5RFX');\n    <\/script><noscript><iframe loading=\"lazy\" src=\"https:\/\/www.googletagmanager.com\/ns.html?id=GTM-TXT5RFX\" height=\"0\" width=\"0\"\n            style=\"display:none;visibility:hidden\"><\/iframe><\/noscript>\n    <script id=\"globalScript\">window.__sentryPath = 'https:\/\/27952860f5184671beb6f6a210b7ee50@uat-mgr.x-peng.com:30011\/2'\n        window.__csrf = ''\n        window.__mallUrl = 'https:\/\/store.xpeng.com'\n        window.__country = 'GO'\n        window.__language = 'en-GO'\n        window.__timezone = 'GMT+00:00'\n        window.__languageCode = '20'\n        window.__client = 'PC'\n        window.__onlineService = 'https:\/\/VC360PUBA.vc360.uk\/hermes360\/PlateformPublication\/WebSitesLiveChat\/Commun\/TheWave\/95273384476476B4_dOZMZAEK\/loaderthenewwave.ashx'\n        window.__websiteList = [{ \"countryCode\": \"GO\", \"countryName\": \"Global\", \"icon\": \"https:\/\/a-cdn.heyxpeng.com\/www\/public\/country\/global.svg\", \"selectedIcon\": \"https:\/\/a-cdn.heyxpeng.com\/www\/public\/country\/global-selected.svg\", \"path\": \"\/\" }, { \"countryCode\": \"CHINA\", \"countryName\": \"China\", \"icon\": \"https:\/\/a-cdn.heyxpeng.com\/www\/public\/country\/china.svg\", \"path\": \"https:\/\/www.xiaopeng.com\/\" }, { \"countryCode\": \"NO\", \"countryName\": \"Norway\", \"icon\": \"https:\/\/a-cdn.heyxpeng.com\/www\/public\/static\/img\/norway.6939ccdc.png\", \"path\": \"\/no\/\" }, { \"countryCode\": \"SE\", \"countryName\": \"Sweden\", \"icon\": \"https:\/\/a-cdn.heyxpeng.com\/www\/public\/static\/img\/sweden.062eab83.png\", \"path\": \"\/se\/\" }, { \"countryCode\": \"DK\", \"countryName\": \"Denmark\", \"icon\": \"https:\/\/a-cdn.heyxpeng.com\/www\/public\/static\/img\/dk.8f62f61c.png\", \"path\": \"\/dk\/\" }, { \"countryCode\": \"NL\", \"countryName\": \"Netherlands\", \"icon\": \"https:\/\/a-cdn.heyxpeng.com\/www\/public\/static\/img\/netherlands.ec62d461.png\", \"path\": \"\/nl\/\" }, { \"countryCode\": \"DE\", \"countryName\": \"Germany\", \"icon\": \"https:\/\/a-cdn.heyxpeng.com\/www\/public\/static\/img\/germany.904433a4.png\", \"path\": \"\/de\/\" }, { \"countryCode\": \"BE\", \"countryName\": \"Belgium\", \"icon\": \"https:\/\/a-cdn.heyxpeng.com\/www\/public\/static\/img\/belgium.b271478d.png\", \"path\": \"\/be\/\" }, { \"countryCode\": \"FR\", \"countryName\": \"France\", \"icon\": \"https:\/\/a-cdn.xpeng.com\/www\/public\/static\/img\/france.ad086e79.png\", \"path\": \"\/fr\/\" }]\n        window.__env = 'prod'\n        window.__oauthService = 'https:\/\/login.xpeng.com' <\/script>\n    <script src=\"https:\/\/cdn-apac.onetrust.com\/scripttemplates\/otSDKStub.js\" data-document-language=\"true\"\n        type=\"text\/javascript\" charSet=\"UTF-8\" data-domain-script=\"50ef7a2c-292e-43cb-b866-63105f6064b3\"><\/script>\n    <script type=\"text\/javascript\">function OptanonWrapper() { }<\/script>\n    <style id=\"noTransitionsStyle\">\n        *,\n        *::before,\n        *::after {\n            transition: none !important;\n        }\n    <\/style>\n    <script>window.addEventListener(\"DOMContentLoaded\", function () { document.getElementById(\"noTransitionsStyle\").remove(); })<\/script>\n    <script>\n        document.addEventListener('DOMContentLoaded', function () {\n            const favicon = document.createElement('link');\n            favicon.rel = 'icon';\n            favicon.href = 'https:\/\/xpeng.httpraya-backend.com\/wp-content\/uploads\/2024\/05\/cropped-xpeng1.png';\n            favicon.type = 'image\/x-icon';\n            document.head.appendChild(favicon);\n        });\n    <\/script>\n<\/head>\n\n<body>\n    <style>\n        div#subscribe {\n            display: none;\n        }\n\n        h1 {\n            font-family: \"basis_grotesque_bold\";\n        }\n    <\/style>\n    <div id=\"hi-content\">\n        <div class=\"fqoocdue\" style=\"background-color:\">\n            <div class=\"eO4wNdCc animation-bg-content\">\n                <div class=\"SSYpCGcL\">\n                    <div class=\"fqoocdue\" style=\"background-color: transparent \">\n                        <div class=\"eO4wNdCc animation-bg-content\">\n                            <div class=\"SSYpCGcL\">\n                                <div class=\"eQ1o0fQT\">PRIVACY POLICY<\/div>\n                                <div class=\"J81meXun\">\n                                    <div class=\"max-w-[90%] mx-auto\">\n                                        <div class=\"max-w-screen-2xl mx-auto\">\n                                            <div class=\"grid grid-cols-1 gap-6\">\n                                                <div class=\"col-span-1\">\n                                                    <div class=\"copy my-6 ease-out duration-500 delay-300 opacity-100 translate-y-0\"\n                                                        data-intersect-transition=\"\">\n                                                        <div class=\"max-w-screen-3xl mx-auto\">\n                                                            <div\n                                                                class=\"[.stage-slide.items-center_&amp;]:text-center table-light\">\n                                                                <p><strong>1. Controller<\/strong><\/p>\n                                                                <p>The controller responsible for your personal data as\n                                                                    per the Egyptian Data Protection Law No. 151 of 2020\n                                                                    is:<\/p>\n                                                                <p>Raya Advanced Manufacturing (Raya\n                                                                    Auto)<\/p>\n                                                                <p>Business Address: XPENG Building -B15 ,Square\n                                                                    Mall,26th of July Corridor,Sheikh Zayed\n                                                                    City,Giza,Egypt <\/p>\n                                                                <p>Telephone: 15547<\/p>\n                                                                <p>Email: info@xpeng-egypt.com<\/p>\n                                                                <p>If you have any questions or requests regarding this\n                                                                    Privacy Policy or the handling of your personal\n                                                                    information, please contact us at the email address\n                                                                    above.<\/p>\n\n\n\n                                                                <p><strong>2. Data Protection<\/strong><\/p>\n                                                                <p>We value your visit to our website and your interest\n                                                                    in XPENG products and services. Protecting your\n                                                                    personal data is of utmost importance to us.<\/p>\n                                                                <p>This Privacy Policy explains how we collect, process,\n                                                                    and use your personal data, for what purposes, and\n                                                                    under which legal grounds in accordance with the\n                                                                    Egyptian Data Protection Law. It also outlines your\n                                                                    rights as a data subject.<\/p>\n                                                                <p>This statement applies to the XPENG Egypt website. It\n                                                                    does not apply to third-party websites, including\n                                                                    social media platforms or other providers that may\n                                                                    be accessible through links on our website. Please\n                                                                    review the respective privacy policies of those\n                                                                    providers.<\/p>\n\n\n\n                                                                <p><strong>3. Collection and Processing of Personal\n                                                                        Data<\/strong><\/p>\n                                                                <p><strong>a. Automatic Data Collection<\/strong><\/p>\n                                                                <p>When you visit our website, we automatically record\n                                                                    certain technical information such as:<\/p>\n                                                                <ul>\n                                                                    <li>The browser and operating system used<\/li>\n                                                                    <li>Date and time of your visit<\/li>\n                                                                    <li>Pages accessed, search terms used, and\n                                                                        interaction history<\/li>\n                                                                    <li>The IP address and Internet Service Provider\n                                                                        (ISP) used<\/li>\n                                                                <\/ul>\n                                                                <p>This data is temporarily stored for security reasons,\n                                                                    particularly to detect and prevent cyberattacks or\n                                                                    fraud attempts. It is deleted after a short\n                                                                    retention period unless required for investigation.\n                                                                <\/p>\n\n                                                                <p><strong>b. Data You Provide<\/strong><\/p>\n                                                                <p>We process additional personal data only when you\n                                                                    voluntarily provide it\u2014for example, through a\n                                                                    contact form, test drive booking, customer support\n                                                                    request, online chat, or newsletter registration\u2014and\n                                                                    only for the purposes you have agreed to.<\/p>\n\n                                                                <p><strong>c. Optional Data<\/strong><\/p>\n                                                                <p>You are not legally obligated to share personal data.\n                                                                    However, some website features may not function\n                                                                    properly if you choose not to provide it.<\/p>\n\n\n\n                                                                <p><strong>4. How We Use Your Personal Data<\/strong><\/p>\n                                                                <p>We process your personal data for the following\n                                                                    purposes:<\/p>\n                                                                <ul>\n                                                                    <li>To arrange test drives or respond to vehicle\n                                                                        enquiries.<\/li>\n                                                                    <li>To send brochures or promotional material you\n                                                                        have requested.<\/li>\n                                                                    <li>To contact you via email, SMS, or phone\n                                                                        regarding XPENG vehicles, services, or events.\n                                                                    <\/li>\n                                                                    <li>To share your information with authorized XPENG\n                                                                        dealers or partners for follow-up or marketing\n                                                                        (with your consent).<\/li>\n                                                                    <li>To process payments or deposits related to\n                                                                        vehicle purchases.<\/li>\n                                                                    <li>To perform other activities you have expressly\n                                                                        agreed to.<\/li>\n                                                                <\/ul>\n                                                                <p>Your personal information will be processed only as\n                                                                    necessary and for legitimate business purposes in\n                                                                    line with the Egyptian Data Protection Law.<\/p>\n\n\n\n                                                                <p><strong>5. Parties Who May Access Your Personal\n                                                                        Data<\/strong><\/p>\n                                                                <p><strong>a. XPENG Group Companies<\/strong><\/p>\n                                                                <p>We may share your information with other XPENG\n                                                                    entities to improve service delivery and support,\n                                                                    including technical, warranty, or marketing\n                                                                    purposes.<\/p>\n\n                                                                <p><strong>b. Authorized Dealers<\/strong><\/p>\n                                                                <p>XPENG Egypt works with a network of authorized\n                                                                    dealers who may use your information to contact you\n                                                                    regarding your inquiries, service appointments, or\n                                                                    vehicle orders.<\/p>\n\n                                                                <p><strong>c. Service Providers<\/strong><\/p>\n                                                                <p>We engage third-party providers (e.g., hosting, IT\n                                                                    support, marketing, and payment processors) to\n                                                                    support our operations. These providers are\n                                                                    contractually obligated to handle your data securely\n                                                                    and only under our instructions.<\/p>\n\n                                                                <p><strong>d. Legal or Regulatory Disclosures<\/strong>\n                                                                <\/p>\n                                                                <p>We may disclose data to comply with legal\n                                                                    obligations, court orders, or governmental requests\n                                                                    as required under Egyptian law.<\/p>\n\n\n\n                                                                <p><strong>6. Cookies and Website Tracking<\/strong><\/p>\n                                                                <p>Our website may use cookies or similar technologies\n                                                                    to enhance user experience. Cookies are small files\n                                                                    stored on your device to remember preferences,\n                                                                    enable site features, and improve performance.<\/p>\n                                                                <p>You can modify your browser settings to reject\n                                                                    cookies; however, this may affect website\n                                                                    functionality. For details on cookie types and\n                                                                    settings, please refer to our Cookie Policy.<\/p>\n\n\n\n                                                                <p><strong>7. Legal Basis for Processing<\/strong><\/p>\n                                                                <p>We process your personal data on the following legal\n                                                                    grounds:<\/p>\n                                                                <ul>\n                                                                    <li>Your consent for marketing, communication, or\n                                                                        test drive arrangements.<\/li>\n                                                                    <li>Performance of a contract or steps taken at your\n                                                                        request prior to entering into a contract.<\/li>\n                                                                    <li>Compliance with legal obligations under Egyptian\n                                                                        law.<\/li>\n                                                                    <li>Legitimate interests, such as improving website\n                                                                        functionality, customer service, or preventing\n                                                                        fraud.<\/li>\n                                                                <\/ul>\n\n                                                                <p><strong>8. Retention and Deletion<\/strong><\/p>\n                                                                <p>Your personal data will be stored only for as long as\n                                                                    necessary to fulfill the purposes for which it was\n                                                                    collected, unless longer retention is required by\n                                                                    law (e.g., accounting or tax obligations). Once the\n                                                                    purpose is fulfilled, your data will be securely\n                                                                    deleted or anonymized.<\/p>\n\n\n\n                                                                <p><strong>9. Data Transfers<\/strong><\/p>\n                                                                <p>XPENG Egypt may transfer personal data to XPENG Group\n                                                                    companies or service providers located outside\n                                                                    Egypt. Such transfers will be conducted under\n                                                                    contractual safeguards that ensure the same level of\n                                                                    data protection as required under Egyptian law.<\/p>\n\n\n\n                                                                <p><strong>10. Your Rights<\/strong><\/p>\n                                                                <p>Under Egyptian Data Protection Law No. 151 of 2020,\n                                                                    you have the right to:<\/p>\n                                                                <ul>\n                                                                    <li>Access your personal data<\/li>\n                                                                    <li>Request correction or deletion of inaccurate or\n                                                                        unnecessary data<\/li>\n                                                                    <li>Object to data processing for specific purposes\n                                                                    <\/li>\n                                                                    <li>Withdraw consent previously given<\/li>\n                                                                    <li>File a complaint with the Egyptian Data\n                                                                        Protection Center (EDPC) if you believe your\n                                                                        rights have been violated.<\/li>\n                                                                <\/ul>\n                                                                <p>Requests can be submitted via: info@xpeng-egypt.com\n                                                                <\/p>\n\n\n\n                                                                <p><strong>11. Data Security<\/strong><\/p>\n                                                                <p>XPENG Egypt implements robust technical and\n                                                                    organizational security measures to protect your\n                                                                    data against unauthorized access, loss, or misuse.\n                                                                    These measures are regularly reviewed and updated\n                                                                    according to industry standards.<\/p>\n\n\n\n                                                                <p><strong>12. Newsletter Subscription<\/strong><\/p>\n                                                                <p>If you subscribe to our newsletter, we will use your\n                                                                    email address solely to send the newsletter. You can\n                                                                    unsubscribe at any time through the unsubscribe link\n                                                                    provided in each email.<\/p>\n\n\n\n                                                                <p><strong>13. Updates to This Policy<\/strong><\/p>\n                                                                <p>We may update this Privacy Policy periodically to\n                                                                    reflect legal changes, new technologies, or service\n                                                                    updates. The latest version will always be available\n                                                                    on our website.<\/p>\n\n\n\n                                                                <p><strong>Contact for Data Protection\n                                                                        Inquiries:<\/strong><\/p>\n                                                                <p>XPENG Egypt by Raya Advanced Manufacturing (Raya\n                                                                    Auto)<\/p>\n                                                                <p>Email: info@xpeng-egypt.com<\/p>\n                                                                <p>Telephone: 15547<\/p>\n                                                                <p><strong>Last update: January 2025<\/strong><\/p>\n                                                            <\/div>\n                                                        <\/div>\n                                                    <\/div>\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                <\/div>\n<\/body>\n\n<\/html>\n","protected":false},"excerpt":{"rendered":"<p>XPENG &#8211; Official Website | XPENG Motors \u2013 XPENG (Global) PRIVACY POLICY 1. Controller The controller responsible for your personal data as per the Egyptian Data Protection Law No. 151 of 2020 is: Raya Advanced Manufacturing (Raya Auto) Business Address: XPENG Building -B15 ,Square Mall,26th of July Corridor,Sheikh Zayed City,Giza,Egypt Telephone: 15547 Email: info@xpeng-egypt.com If [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-143","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/xpeng.com\/eg\/wp-json\/wp\/v2\/pages\/143","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/xpeng.com\/eg\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/xpeng.com\/eg\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/xpeng.com\/eg\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/xpeng.com\/eg\/wp-json\/wp\/v2\/comments?post=143"}],"version-history":[{"count":67,"href":"https:\/\/xpeng.com\/eg\/wp-json\/wp\/v2\/pages\/143\/revisions"}],"predecessor-version":[{"id":991,"href":"https:\/\/xpeng.com\/eg\/wp-json\/wp\/v2\/pages\/143\/revisions\/991"}],"wp:attachment":[{"href":"https:\/\/xpeng.com\/eg\/wp-json\/wp\/v2\/media?parent=143"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}