XPENG Egypt| FAQ<\/title>\n <meta name=\"keywords\" content=\"XPENG,XPENG Motors,ev,ev in egypt \">\n <link rel=\"shortcut icon\"\n href=\"data:image\/png;base64,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\"\n type=\"image\/png\">\n <meta name=\"description\" content=\"XPENG designer, The Premuim Ev in Egypt \">\n \n <noscript>\n <iframe loading=\"lazy\" src=\"https:\/\/www.googletagmanager.com\/ns.html?id=GTM-W9N66NV\" height=\"0\" width=\"0\"\n style=\"display:none;visibility:hidden\"><\/iframe>\n <\/noscript>\n\n\n <script>\n window.addEventListener(\"DOMContentLoaded\", function () {\n \/\/ document.getElementById(\"noTransitionsStyle\").remove();\n })\n <\/script>\n <script charset=\"utf-8\"\n src=\"https:\/\/a-cdn.xpeng.com\/www\/public\/client\/static\/js\/7527945419924455.e107b566.chunk.js\"><\/script>\n <script charset=\"utf-8\"\n src=\"https:\/\/a-cdn.xpeng.com\/www\/public\/client\/static\/js\/8564070279031375.36bb1489.chunk.js\"><\/script>\n <script charset=\"utf-8\"\n src=\"https:\/\/a-cdn.xpeng.com\/www\/public\/client\/static\/js\/6479822391318970.0869b77a.chunk.js\"><\/script>\n <script charset=\"utf-8\"\n src=\"https:\/\/a-cdn.xpeng.com\/www\/public\/client\/static\/js\/no-index.3da67c89.chunk.js\"><\/script>\n\n <link rel=\"stylesheet\" type=\"text\/css\"\n href=\"https:\/\/a-cdn.xpeng.com\/www\/public\/client\/static\/css\/8006126526871416.96d42842.chunk.css\">\n <link rel=\"stylesheet\" type=\"text\/css\"\n href=\"https:\/\/a-cdn.xpeng.com\/www\/public\/client\/static\/css\/index.c0b2e1e3.chunk.css\">\n <script charset=\"utf-8\" src=\"https:\/\/a-cdn.xpeng.com\/www\/public\/client\/static\/js\/index.ff30a78d.chunk.js\"><\/script>\n <style>\n .xTA9zbj8{\n font-family: 'futura' !important;\n}\n.wNYDyq6k{\n font-family: 'futura' !important;\n}\n.S0BMg9j6{\n font-family: 'BasisGrotesque_Bold' !important;\n}\n.MqKGXyht{\n font-family: 'basis_grotesque_regular' !important;\n}\n <\/style>\n<\/head>\n<body>\n<div id=\"hi-content\">\n <?php\n get_header();\n ?>\n <div class=\"OVofII8i\">\n <div class=\"r2fY6eK+\" _msttexthash=\"22607\" _msthash=\"14\" style=\"font-family: 'futura';\">FAQ<\/div>\n <ol class=\"mWR0rgmX\">\n <li class=\"_51tneNbJ\">\n <div class=\"S0BMg9j6\"><span class=\"wNYDyq6k\" _msttexthash=\"7371\" _msthash=\"15\">Q<\/span>\n <font _mstmutation=\"1\" _msttexthash=\"363285\" _msthash=\"16\">How do I order my XPENG?<\/font><svg\n class=\"icon WJlx4mII\" aria-hidden=\"true\">\n <use xlink:href=\"#icon-down-arrow\"><\/use>\n <\/svg>\n <\/div>\n <div class=\"MqKGXyht\"><span class=\"xTA9zbj8\" _msttexthash=\"5915\" _msthash=\"17\">A<\/span><span>\n <p _msttexthash=\"5028842\" _msthash=\"18\">If you are ready to order your XPENG, you can do so directly\n on the website or visit our showroom.<\/p>\n <\/span><\/div>\n <\/li>\n <li class=\"_51tneNbJ\">\n <div class=\"S0BMg9j6\"><span class=\"wNYDyq6k\" _msttexthash=\"7371\" _msthash=\"19\">Q<\/span>\n <font _mstmutation=\"1\" _msttexthash=\"2383082\" _msthash=\"20\">Does it affect the warranty on the car if I\n repair the car myself?<\/font><svg class=\"icon WJlx4mII\" aria-hidden=\"true\">\n <use xlink:href=\"#icon-down-arrow\"><\/use>\n <\/svg>\n <\/div>\n <div class=\"MqKGXyht\"><span class=\"xTA9zbj8\" _msttexthash=\"5915\" _msthash=\"21\">A<\/span><span>\n <p _msttexthash=\"47885487\" _msthash=\"22\">We do not recommend repairing your XPENG yourself or using\n spare parts and accessories that are not made for the car, as this can affect performance and in\n the worst case cause damage to the car. In this case, the warranty does not cover the area that\n this affects. However, it can still cover other areas of the car. <\/p>\n <\/span><\/div>\n <\/li>\n <li class=\"_51tneNbJ\">\n <div class=\"S0BMg9j6\"><span class=\"wNYDyq6k\" _msttexthash=\"7371\" _msthash=\"23\">Q<\/span>\n <font _mstmutation=\"1\" _msttexthash=\"546221\" _msthash=\"24\">How do I update the XPENG app?<\/font><svg\n class=\"icon WJlx4mII\" aria-hidden=\"true\">\n <use xlink:href=\"#icon-down-arrow\"><\/use>\n <\/svg>\n <\/div>\n <div class=\"MqKGXyht\"><span class=\"xTA9zbj8\" _msttexthash=\"5915\" _msthash=\"25\">A<\/span><span>\n <p _msttexthash=\"2132078\" _msthash=\"26\">You update the XPENG app in the Google Play Store or App\n Store. <\/p>\n <\/span><\/div>\n <\/li>\n <li class=\"_51tneNbJ\">\n <div class=\"S0BMg9j6\"><span class=\"wNYDyq6k\" _msttexthash=\"7371\" _msthash=\"27\">Q<\/span>\n <font _mstmutation=\"1\" _msttexthash=\"1381159\" _msthash=\"28\">How do I restart the XPENG app if it doesn’t\n work?<\/font><svg class=\"icon WJlx4mII\" aria-hidden=\"true\">\n <use xlink:href=\"#icon-down-arrow\"><\/use>\n <\/svg>\n <\/div>\n <div class=\"MqKGXyht\"><span class=\"xTA9zbj8\" _msttexthash=\"5915\" _msthash=\"29\">A<\/span><span>\n <p _msttexthash=\"30325867\" _msthash=\"30\">If you experience problems with the XPENG app, we recommend\n logging out and logging in again. If this does not work, we recommend that you reinstall the app\n on your phone. If this does not solve the problem, please contact customer service at 15547.<\/p>\n <\/span><\/div>\n <\/li>\n <li class=\"_51tneNbJ\">\n <div class=\"S0BMg9j6\"><span class=\"wNYDyq6k\" _msttexthash=\"7371\" _msthash=\"31\">Q<\/span>\n <font _mstmutation=\"1\" _msttexthash=\"1471184\" _msthash=\"32\">What do you need to know about software\n updates?<\/font><svg class=\"icon WJlx4mII\" aria-hidden=\"true\">\n <use xlink:href=\"#icon-down-arrow\"><\/use>\n <\/svg>\n <\/div>\n <div class=\"MqKGXyht\"><span class=\"xTA9zbj8\" _msttexthash=\"5915\" _msthash=\"33\">A<\/span><span>\n <p _msttexthash=\"158555306\" _msthash=\"34\">Our cars may receive over-the-air (OTA) updates that\n enhance existing features or introduce new features via a Wi-Fi or 4G connection. Once the\n update is downloaded, you’ll get a notification on the central control screen. You can also\n check for new software updates by tapping the XPENG logo at the top of the control screen\n display. There is also an option to schedule the update for a later time. After scheduling an\n update, you can adjust the time or cancel the update altogether via the touchscreen by clicking\n the following: <i _istranslated=\"1\"><b _istranslated=\"1\">XPENG logo<\/b><\/i> ><i\n _istranslated=\"1\"> <\/i><i _istranslated=\"1\"><b _istranslated=\"1\">Install<\/b><\/i><i\n _istranslated=\"1\"> <\/i>> <i _istranslated=\"1\"><b _istranslated=\"1\">Cancel<\/b><\/i> or <i\n _istranslated=\"1\"><b _istranslated=\"1\">Adjust time<\/b><\/i><i _istranslated=\"1\"><\/i>.<\/p>\n <\/span><\/div>\n <\/li>\n <li class=\"_51tneNbJ\">\n <div class=\"S0BMg9j6\"><span class=\"wNYDyq6k\" _msttexthash=\"7371\" _msthash=\"35\">Q<\/span>\n <font _mstmutation=\"1\" _msttexthash=\"354744\" _msthash=\"36\">What are OTA updates?<\/font><svg\n class=\"icon WJlx4mII\" aria-hidden=\"true\">\n <use xlink:href=\"#icon-down-arrow\"><\/use>\n <\/svg>\n <\/div>\n <div class=\"MqKGXyht\"><span class=\"xTA9zbj8\" _msttexthash=\"5915\" _msthash=\"37\">A<\/span><span>\n <p _msttexthash=\"13771953\" _msthash=\"38\">Over-the-air (OTA) updates enhance existing features or\n introduce new features to your car, helping you make your driving experience safer and even\n smoother.<\/p>\n <\/span><\/div>\n <\/li>\n <li class=\"_51tneNbJ\">\n <div class=\"S0BMg9j6\"><span class=\"wNYDyq6k\" _msttexthash=\"7371\" _msthash=\"39\">Q<\/span>\n <font _mstmutation=\"1\" _msttexthash=\"1076192\" _msthash=\"40\">When or how often are updates available?\n <\/font><svg class=\"icon WJlx4mII\" aria-hidden=\"true\">\n <use xlink:href=\"#icon-down-arrow\"><\/use>\n <\/svg>\n <\/div>\n <div class=\"MqKGXyht\"><span class=\"xTA9zbj8\" _msttexthash=\"5915\" _msthash=\"41\">A<\/span><span>\n <p _msttexthash=\"23373597\" _msthash=\"42\">We release software updates on an ongoing basis. When a\n software update is available, you will be notified on the car’s central control screen. To see\n if your car is up to date, tap the XPENG logo at the top of the screen.<\/p>\n <\/span><\/div>\n <\/li>\n <li class=\"_51tneNbJ\">\n <div class=\"S0BMg9j6\"><span class=\"wNYDyq6k\" _msttexthash=\"7371\" _msthash=\"43\">Q<\/span>\n <font _mstmutation=\"1\" _msttexthash=\"1332526\" _msthash=\"44\">Will these software updates consume my data?\n <\/font><svg class=\"icon WJlx4mII\" aria-hidden=\"true\">\n <use xlink:href=\"#icon-down-arrow\"><\/use>\n <\/svg>\n <\/div>\n <div class=\"MqKGXyht\"><span class=\"xTA9zbj8\" _msttexthash=\"5915\" _msthash=\"45\">A<\/span><span>\n <p _msttexthash=\"37022830\" _msthash=\"46\">If your car is connected to Wi-Fi (including mobile\n hotspots), this Wi-Fi connection will be used only during the <i _istranslated=\"1\">download\n phase<\/i> of the update. Otherwise, the car’s 4G connection will be used to download the\n software update – and you will not have to pay for this data usage.<\/p>\n <\/span><\/div>\n <\/li>\n <li class=\"_51tneNbJ\">\n <div class=\"S0BMg9j6\"><span class=\"wNYDyq6k\" _msttexthash=\"7371\" _msthash=\"47\">Q<\/span>\n <font _mstmutation=\"1\" _msttexthash=\"1256034\" _msthash=\"48\">Can I cancel an update during installation?\n <\/font><svg class=\"icon WJlx4mII\" aria-hidden=\"true\">\n <use xlink:href=\"#icon-down-arrow\"><\/use>\n <\/svg>\n <\/div>\n <div class=\"MqKGXyht\"><span class=\"xTA9zbj8\" _msttexthash=\"5915\" _msthash=\"49\">A<\/span><span>\n <p _msttexthash=\"26093873\" _msthash=\"50\">At this time, it is not possible to interrupt the update\n after the initial installation. Therefore, please park in a safe place where your car has time\n to download <i _istranslated=\"1\">and<\/i> install the update (e.g. in your driveway or in a\n parking lot).<\/p>\n <\/span><\/div>\n <\/li>\n <li class=\"_51tneNbJ\">\n <div class=\"S0BMg9j6\"><span class=\"wNYDyq6k\" _msttexthash=\"7371\" _msthash=\"51\">Q<\/span>\n <font _mstmutation=\"1\" _msttexthash=\"1201395\" _msthash=\"52\">Can I drive my car during a software update?\n <\/font><svg class=\"icon WJlx4mII\" aria-hidden=\"true\">\n <use xlink:href=\"#icon-down-arrow\"><\/use>\n <\/svg>\n <\/div>\n <div class=\"MqKGXyht\"><span class=\"xTA9zbj8\" _msttexthash=\"5915\" _msthash=\"53\">A<\/span><span>\n <p _msttexthash=\"9044620\" _msthash=\"54\">For safety reasons, do not drive your car during <i\n _istranslated=\"1\">the installation phase<\/i>. However, you can drive the car during <i\n _istranslated=\"1\">the download phase<\/i>.<\/p>\n <\/span><\/div>\n <\/li>\n <li class=\"_51tneNbJ\">\n <div class=\"S0BMg9j6\"><span class=\"wNYDyq6k\" _msttexthash=\"7371\" _msthash=\"146\">Q<\/span>\n <font _mstmutation=\"1\" _msttexthash=\"2170480\" _msthash=\"147\">How do I find the description of the latest\n software update?<\/font><svg class=\"icon WJlx4mII\" aria-hidden=\"true\">\n <use xlink:href=\"#icon-down-arrow\"><\/use>\n <\/svg>\n <\/div>\n <div class=\"MqKGXyht\"><span class=\"xTA9zbj8\" _msttexthash=\"5915\" _msthash=\"148\">A<\/span><span>\n <p _msttexthash=\"6516510\" _msthash=\"149\">To view the description of the latest update, click the\n following: XPENG logo > <b _istranslated=\"1\">Learn more<\/b> or <b _istranslated=\"1\">About\n this update<\/b>.<\/p>\n <\/span><\/div>\n <\/li>\n <li class=\"_51tneNbJ\">\n <div class=\"S0BMg9j6\"><span class=\"wNYDyq6k\" _msttexthash=\"7371\" _msthash=\"142\">Q<\/span>\n <font _mstmutation=\"1\" _msttexthash=\"1192399\" _msthash=\"143\">How can I tell what software version I\n have?<\/font><svg class=\"icon WJlx4mII\" aria-hidden=\"true\">\n <use xlink:href=\"#icon-down-arrow\"><\/use>\n <\/svg>\n <\/div>\n <div class=\"MqKGXyht\"><span class=\"xTA9zbj8\" _msttexthash=\"5915\" _msthash=\"144\">A<\/span><span>\n <p _msttexthash=\"5911646\" _msthash=\"145\">You can see the software version installed in your car by\n tapping the XPENG logo at the top of the display.<\/p>\n <\/span><\/div>\n <\/li>\n <li class=\"_51tneNbJ\">\n <div class=\"S0BMg9j6\"><span class=\"wNYDyq6k\" _msttexthash=\"7371\" _msthash=\"138\">Q<\/span>\n <font _mstmutation=\"1\" _msttexthash=\"4035694\" _msthash=\"139\">It looks like my software update isn’t\n installing properly. How do I fix the problem?<\/font><svg class=\"icon WJlx4mII\" aria-hidden=\"true\">\n <use xlink:href=\"#icon-down-arrow\"><\/use>\n <\/svg>\n <\/div>\n <div class=\"MqKGXyht\"><span class=\"xTA9zbj8\" _msttexthash=\"5915\" _msthash=\"140\">A<\/span><span>\n <p>\n <font _mstmutation=\"1\" _msttexthash=\"52472992\" _msthash=\"141\">If you think your software update\n failed, or if your car or touchscreen is unresponsive after an update, you can take the\n following steps: <br _mstmutation=\"1\" _istranslated=\"1\">1. Restart the touchscreen<br\n _mstmutation=\"1\" _istranslated=\"1\">2. Turn off the power and then turn on to\n troubleshoot or see if the error still appears<br _mstmutation=\"1\" _istranslated=\"1\">3. Try\n installing the update again<br _mstmutation=\"1\" _istranslated=\"1\">4. Contact the Maintenance\n Service Team<\/font><br>\n <\/p>\n <\/span><\/div>\n <\/li>\n <li class=\"_51tneNbJ\">\n <div class=\"S0BMg9j6\"><span class=\"wNYDyq6k\" _msttexthash=\"7371\" _msthash=\"134\">Q<\/span>\n <font _mstmutation=\"1\" _msttexthash=\"3176537\" _msthash=\"135\">Why do some countries have features in the\n car that other countries don’t? <\/font><svg class=\"icon WJlx4mII\" aria-hidden=\"true\">\n <use xlink:href=\"#icon-down-arrow\"><\/use>\n <\/svg>\n <\/div>\n <div class=\"MqKGXyht\"><span class=\"xTA9zbj8\" _msttexthash=\"5915\" _msthash=\"136\">A<\/span><span>\n <p _msttexthash=\"19220305\" _msthash=\"137\">Our product strategy includes adapting to the local needs,\n laws and regulations of the market. That is why in some countries, the models may differ from\n each other in terms of certain features.<\/p>\n <\/span><\/div>\n <\/li>\n <\/ol>\n <\/div>\n <?php\n get_footer();\n ?>\n\n<\/div>\n\n<\/body>\n<\/html>","protected":false},"excerpt":{"rendered":"<p>XPENG Egypt| FAQ FAQ Q How do I order my XPENG? A If you are ready to order your XPENG, you can do so directly on the website or visit our showroom. Q Does it affect the warranty on the car if I repair the car myself? A We do not recommend repairing your XPENG […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-769","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/xpeng.com\/eg\/wp-json\/wp\/v2\/pages\/769","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/xpeng.com\/eg\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/xpeng.com\/eg\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/xpeng.com\/eg\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/xpeng.com\/eg\/wp-json\/wp\/v2\/comments?post=769"}],"version-history":[{"count":11,"href":"https:\/\/xpeng.com\/eg\/wp-json\/wp\/v2\/pages\/769\/revisions"}],"predecessor-version":[{"id":1053,"href":"https:\/\/xpeng.com\/eg\/wp-json\/wp\/v2\/pages\/769\/revisions\/1053"}],"wp:attachment":[{"href":"https:\/\/xpeng.com\/eg\/wp-json\/wp\/v2\/media?parent=769"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}

{"id":769,"date":"2024-09-10T11:14:51","date_gmt":"2024-09-10T08:14:51","guid":{"rendered":"https:\/\/xpeng.rayaauto.com\/?page_id=769"},"modified":"2026-05-13T12:44:25","modified_gmt":"2026-05-13T09:44:25","slug":"faq","status":"publish","type":"page","link":"https:\/\/xpeng.com\/eg\/faq","title":{"rendered":"FAQ"},"content":{"rendered":"\n\n\n\n\n\n\n\n \n \n \n\n\n\n \n \n \n XPENG Egypt| FAQ<\/title>\n <meta name=\"keywords\" content=\"XPENG,XPENG Motors,ev,ev in egypt \">\n <link rel=\"shortcut icon\"\n href=\"data:image\/png;base64,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\"\n type=\"image\/png\">\n <meta name=\"description\" content=\"XPENG designer, The Premuim Ev in Egypt \">\n \n <noscript>\n <iframe loading=\"lazy\" src=\"https:\/\/www.googletagmanager.com\/ns.html?id=GTM-W9N66NV\" height=\"0\" width=\"0\"\n style=\"display:none;visibility:hidden\"><\/iframe>\n <\/noscript>\n\n\n <script>\n window.addEventListener(\"DOMContentLoaded\", function () {\n \/\/ document.getElementById(\"noTransitionsStyle\").remove();\n })\n <\/script>\n <script charset=\"utf-8\"\n src=\"https:\/\/a-cdn.xpeng.com\/www\/public\/client\/static\/js\/7527945419924455.e107b566.chunk.js\"><\/script>\n <script charset=\"utf-8\"\n src=\"https:\/\/a-cdn.xpeng.com\/www\/public\/client\/static\/js\/8564070279031375.36bb1489.chunk.js\"><\/script>\n <script charset=\"utf-8\"\n src=\"https:\/\/a-cdn.xpeng.com\/www\/public\/client\/static\/js\/6479822391318970.0869b77a.chunk.js\"><\/script>\n <script charset=\"utf-8\"\n src=\"https:\/\/a-cdn.xpeng.com\/www\/public\/client\/static\/js\/no-index.3da67c89.chunk.js\"><\/script>\n\n <link rel=\"stylesheet\" type=\"text\/css\"\n href=\"https:\/\/a-cdn.xpeng.com\/www\/public\/client\/static\/css\/8006126526871416.96d42842.chunk.css\">\n <link rel=\"stylesheet\" type=\"text\/css\"\n href=\"https:\/\/a-cdn.xpeng.com\/www\/public\/client\/static\/css\/index.c0b2e1e3.chunk.css\">\n <script charset=\"utf-8\" src=\"https:\/\/a-cdn.xpeng.com\/www\/public\/client\/static\/js\/index.ff30a78d.chunk.js\"><\/script>\n <style>\n .xTA9zbj8{\n font-family: 'futura' !important;\n}\n.wNYDyq6k{\n font-family: 'futura' !important;\n}\n.S0BMg9j6{\n font-family: 'BasisGrotesque_Bold' !important;\n}\n.MqKGXyht{\n font-family: 'basis_grotesque_regular' !important;\n}\n <\/style>\n<\/head>\n<body>\n<div id=\"hi-content\">\n <?php\n get_header();\n ?>\n <div class=\"OVofII8i\">\n <div class=\"r2fY6eK+\" _msttexthash=\"22607\" _msthash=\"14\" style=\"font-family: 'futura';\">FAQ<\/div>\n <ol class=\"mWR0rgmX\">\n <li class=\"_51tneNbJ\">\n <div class=\"S0BMg9j6\"><span class=\"wNYDyq6k\" _msttexthash=\"7371\" _msthash=\"15\">Q<\/span>\n <font _mstmutation=\"1\" _msttexthash=\"363285\" _msthash=\"16\">How do I order my XPENG?<\/font><svg\n class=\"icon WJlx4mII\" aria-hidden=\"true\">\n <use xlink:href=\"#icon-down-arrow\"><\/use>\n <\/svg>\n <\/div>\n <div class=\"MqKGXyht\"><span class=\"xTA9zbj8\" _msttexthash=\"5915\" _msthash=\"17\">A<\/span><span>\n <p _msttexthash=\"5028842\" _msthash=\"18\">If you are ready to order your XPENG, you can do so directly\n on the website or visit our showroom.<\/p>\n <\/span><\/div>\n <\/li>\n <li class=\"_51tneNbJ\">\n <div class=\"S0BMg9j6\"><span class=\"wNYDyq6k\" _msttexthash=\"7371\" _msthash=\"19\">Q<\/span>\n <font _mstmutation=\"1\" _msttexthash=\"2383082\" _msthash=\"20\">Does it affect the warranty on the car if I\n repair the car myself?<\/font><svg class=\"icon WJlx4mII\" aria-hidden=\"true\">\n <use xlink:href=\"#icon-down-arrow\"><\/use>\n <\/svg>\n <\/div>\n <div class=\"MqKGXyht\"><span class=\"xTA9zbj8\" _msttexthash=\"5915\" _msthash=\"21\">A<\/span><span>\n <p _msttexthash=\"47885487\" _msthash=\"22\">We do not recommend repairing your XPENG yourself or using\n spare parts and accessories that are not made for the car, as this can affect performance and in\n the worst case cause damage to the car. In this case, the warranty does not cover the area that\n this affects. However, it can still cover other areas of the car. <\/p>\n <\/span><\/div>\n <\/li>\n <li class=\"_51tneNbJ\">\n <div class=\"S0BMg9j6\"><span class=\"wNYDyq6k\" _msttexthash=\"7371\" _msthash=\"23\">Q<\/span>\n <font _mstmutation=\"1\" _msttexthash=\"546221\" _msthash=\"24\">How do I update the XPENG app?<\/font><svg\n class=\"icon WJlx4mII\" aria-hidden=\"true\">\n <use xlink:href=\"#icon-down-arrow\"><\/use>\n <\/svg>\n <\/div>\n <div class=\"MqKGXyht\"><span class=\"xTA9zbj8\" _msttexthash=\"5915\" _msthash=\"25\">A<\/span><span>\n <p _msttexthash=\"2132078\" _msthash=\"26\">You update the XPENG app in the Google Play Store or App\n Store. <\/p>\n <\/span><\/div>\n <\/li>\n <li class=\"_51tneNbJ\">\n <div class=\"S0BMg9j6\"><span class=\"wNYDyq6k\" _msttexthash=\"7371\" _msthash=\"27\">Q<\/span>\n <font _mstmutation=\"1\" _msttexthash=\"1381159\" _msthash=\"28\">How do I restart the XPENG app if it doesn’t\n work?<\/font><svg class=\"icon WJlx4mII\" aria-hidden=\"true\">\n <use xlink:href=\"#icon-down-arrow\"><\/use>\n <\/svg>\n <\/div>\n <div class=\"MqKGXyht\"><span class=\"xTA9zbj8\" _msttexthash=\"5915\" _msthash=\"29\">A<\/span><span>\n <p _msttexthash=\"30325867\" _msthash=\"30\">If you experience problems with the XPENG app, we recommend\n logging out and logging in again. If this does not work, we recommend that you reinstall the app\n on your phone. If this does not solve the problem, please contact customer service at 15547.<\/p>\n <\/span><\/div>\n <\/li>\n <li class=\"_51tneNbJ\">\n <div class=\"S0BMg9j6\"><span class=\"wNYDyq6k\" _msttexthash=\"7371\" _msthash=\"31\">Q<\/span>\n <font _mstmutation=\"1\" _msttexthash=\"1471184\" _msthash=\"32\">What do you need to know about software\n updates?<\/font><svg class=\"icon WJlx4mII\" aria-hidden=\"true\">\n <use xlink:href=\"#icon-down-arrow\"><\/use>\n <\/svg>\n <\/div>\n <div class=\"MqKGXyht\"><span class=\"xTA9zbj8\" _msttexthash=\"5915\" _msthash=\"33\">A<\/span><span>\n <p _msttexthash=\"158555306\" _msthash=\"34\">Our cars may receive over-the-air (OTA) updates that\n enhance existing features or introduce new features via a Wi-Fi or 4G connection. Once the\n update is downloaded, you’ll get a notification on the central control screen. You can also\n check for new software updates by tapping the XPENG logo at the top of the control screen\n display. There is also an option to schedule the update for a later time. After scheduling an\n update, you can adjust the time or cancel the update altogether via the touchscreen by clicking\n the following: <i _istranslated=\"1\"><b _istranslated=\"1\">XPENG logo<\/b><\/i> ><i\n _istranslated=\"1\"> <\/i><i _istranslated=\"1\"><b _istranslated=\"1\">Install<\/b><\/i><i\n _istranslated=\"1\"> <\/i>> <i _istranslated=\"1\"><b _istranslated=\"1\">Cancel<\/b><\/i> or <i\n _istranslated=\"1\"><b _istranslated=\"1\">Adjust time<\/b><\/i><i _istranslated=\"1\"><\/i>.<\/p>\n <\/span><\/div>\n <\/li>\n <li class=\"_51tneNbJ\">\n <div class=\"S0BMg9j6\"><span class=\"wNYDyq6k\" _msttexthash=\"7371\" _msthash=\"35\">Q<\/span>\n <font _mstmutation=\"1\" _msttexthash=\"354744\" _msthash=\"36\">What are OTA updates?<\/font><svg\n class=\"icon WJlx4mII\" aria-hidden=\"true\">\n <use xlink:href=\"#icon-down-arrow\"><\/use>\n <\/svg>\n <\/div>\n <div class=\"MqKGXyht\"><span class=\"xTA9zbj8\" _msttexthash=\"5915\" _msthash=\"37\">A<\/span><span>\n <p _msttexthash=\"13771953\" _msthash=\"38\">Over-the-air (OTA) updates enhance existing features or\n introduce new features to your car, helping you make your driving experience safer and even\n smoother.<\/p>\n <\/span><\/div>\n <\/li>\n <li class=\"_51tneNbJ\">\n <div class=\"S0BMg9j6\"><span class=\"wNYDyq6k\" _msttexthash=\"7371\" _msthash=\"39\">Q<\/span>\n <font _mstmutation=\"1\" _msttexthash=\"1076192\" _msthash=\"40\">When or how often are updates available?\n <\/font><svg class=\"icon WJlx4mII\" aria-hidden=\"true\">\n <use xlink:href=\"#icon-down-arrow\"><\/use>\n <\/svg>\n <\/div>\n <div class=\"MqKGXyht\"><span class=\"xTA9zbj8\" _msttexthash=\"5915\" _msthash=\"41\">A<\/span><span>\n <p _msttexthash=\"23373597\" _msthash=\"42\">We release software updates on an ongoing basis. When a\n software update is available, you will be notified on the car’s central control screen. To see\n if your car is up to date, tap the XPENG logo at the top of the screen.<\/p>\n <\/span><\/div>\n <\/li>\n <li class=\"_51tneNbJ\">\n <div class=\"S0BMg9j6\"><span class=\"wNYDyq6k\" _msttexthash=\"7371\" _msthash=\"43\">Q<\/span>\n <font _mstmutation=\"1\" _msttexthash=\"1332526\" _msthash=\"44\">Will these software updates consume my data?\n <\/font><svg class=\"icon WJlx4mII\" aria-hidden=\"true\">\n <use xlink:href=\"#icon-down-arrow\"><\/use>\n <\/svg>\n <\/div>\n <div class=\"MqKGXyht\"><span class=\"xTA9zbj8\" _msttexthash=\"5915\" _msthash=\"45\">A<\/span><span>\n <p _msttexthash=\"37022830\" _msthash=\"46\">If your car is connected to Wi-Fi (including mobile\n hotspots), this Wi-Fi connection will be used only during the <i _istranslated=\"1\">download\n phase<\/i> of the update. Otherwise, the car’s 4G connection will be used to download the\n software update – and you will not have to pay for this data usage.<\/p>\n <\/span><\/div>\n <\/li>\n <li class=\"_51tneNbJ\">\n <div class=\"S0BMg9j6\"><span class=\"wNYDyq6k\" _msttexthash=\"7371\" _msthash=\"47\">Q<\/span>\n <font _mstmutation=\"1\" _msttexthash=\"1256034\" _msthash=\"48\">Can I cancel an update during installation?\n <\/font><svg class=\"icon WJlx4mII\" aria-hidden=\"true\">\n <use xlink:href=\"#icon-down-arrow\"><\/use>\n <\/svg>\n <\/div>\n <div class=\"MqKGXyht\"><span class=\"xTA9zbj8\" _msttexthash=\"5915\" _msthash=\"49\">A<\/span><span>\n <p _msttexthash=\"26093873\" _msthash=\"50\">At this time, it is not possible to interrupt the update\n after the initial installation. Therefore, please park in a safe place where your car has time\n to download <i _istranslated=\"1\">and<\/i> install the update (e.g. in your driveway or in a\n parking lot).<\/p>\n <\/span><\/div>\n <\/li>\n <li class=\"_51tneNbJ\">\n <div class=\"S0BMg9j6\"><span class=\"wNYDyq6k\" _msttexthash=\"7371\" _msthash=\"51\">Q<\/span>\n <font _mstmutation=\"1\" _msttexthash=\"1201395\" _msthash=\"52\">Can I drive my car during a software update?\n <\/font><svg class=\"icon WJlx4mII\" aria-hidden=\"true\">\n <use xlink:href=\"#icon-down-arrow\"><\/use>\n <\/svg>\n <\/div>\n <div class=\"MqKGXyht\"><span class=\"xTA9zbj8\" _msttexthash=\"5915\" _msthash=\"53\">A<\/span><span>\n <p _msttexthash=\"9044620\" _msthash=\"54\">For safety reasons, do not drive your car during <i\n _istranslated=\"1\">the installation phase<\/i>. However, you can drive the car during <i\n _istranslated=\"1\">the download phase<\/i>.<\/p>\n <\/span><\/div>\n <\/li>\n <li class=\"_51tneNbJ\">\n <div class=\"S0BMg9j6\"><span class=\"wNYDyq6k\" _msttexthash=\"7371\" _msthash=\"146\">Q<\/span>\n <font _mstmutation=\"1\" _msttexthash=\"2170480\" _msthash=\"147\">How do I find the description of the latest\n software update?<\/font><svg class=\"icon WJlx4mII\" aria-hidden=\"true\">\n <use xlink:href=\"#icon-down-arrow\"><\/use>\n <\/svg>\n <\/div>\n <div class=\"MqKGXyht\"><span class=\"xTA9zbj8\" _msttexthash=\"5915\" _msthash=\"148\">A<\/span><span>\n <p _msttexthash=\"6516510\" _msthash=\"149\">To view the description of the latest update, click the\n following: XPENG logo > <b _istranslated=\"1\">Learn more<\/b> or <b _istranslated=\"1\">About\n this update<\/b>.<\/p>\n <\/span><\/div>\n <\/li>\n <li class=\"_51tneNbJ\">\n <div class=\"S0BMg9j6\"><span class=\"wNYDyq6k\" _msttexthash=\"7371\" _msthash=\"142\">Q<\/span>\n <font _mstmutation=\"1\" _msttexthash=\"1192399\" _msthash=\"143\">How can I tell what software version I\n have?<\/font><svg class=\"icon WJlx4mII\" aria-hidden=\"true\">\n <use xlink:href=\"#icon-down-arrow\"><\/use>\n <\/svg>\n <\/div>\n <div class=\"MqKGXyht\"><span class=\"xTA9zbj8\" _msttexthash=\"5915\" _msthash=\"144\">A<\/span><span>\n <p _msttexthash=\"5911646\" _msthash=\"145\">You can see the software version installed in your car by\n tapping the XPENG logo at the top of the display.<\/p>\n <\/span><\/div>\n <\/li>\n <li class=\"_51tneNbJ\">\n <div class=\"S0BMg9j6\"><span class=\"wNYDyq6k\" _msttexthash=\"7371\" _msthash=\"138\">Q<\/span>\n <font _mstmutation=\"1\" _msttexthash=\"4035694\" _msthash=\"139\">It looks like my software update isn’t\n installing properly. How do I fix the problem?<\/font><svg class=\"icon WJlx4mII\" aria-hidden=\"true\">\n <use xlink:href=\"#icon-down-arrow\"><\/use>\n <\/svg>\n <\/div>\n <div class=\"MqKGXyht\"><span class=\"xTA9zbj8\" _msttexthash=\"5915\" _msthash=\"140\">A<\/span><span>\n <p>\n <font _mstmutation=\"1\" _msttexthash=\"52472992\" _msthash=\"141\">If you think your software update\n failed, or if your car or touchscreen is unresponsive after an update, you can take the\n following steps: <br _mstmutation=\"1\" _istranslated=\"1\">1. Restart the touchscreen<br\n _mstmutation=\"1\" _istranslated=\"1\">2. Turn off the power and then turn on to\n troubleshoot or see if the error still appears<br _mstmutation=\"1\" _istranslated=\"1\">3. Try\n installing the update again<br _mstmutation=\"1\" _istranslated=\"1\">4. Contact the Maintenance\n Service Team<\/font><br>\n <\/p>\n <\/span><\/div>\n <\/li>\n <li class=\"_51tneNbJ\">\n <div class=\"S0BMg9j6\"><span class=\"wNYDyq6k\" _msttexthash=\"7371\" _msthash=\"134\">Q<\/span>\n <font _mstmutation=\"1\" _msttexthash=\"3176537\" _msthash=\"135\">Why do some countries have features in the\n car that other countries don’t? <\/font><svg class=\"icon WJlx4mII\" aria-hidden=\"true\">\n <use xlink:href=\"#icon-down-arrow\"><\/use>\n <\/svg>\n <\/div>\n <div class=\"MqKGXyht\"><span class=\"xTA9zbj8\" _msttexthash=\"5915\" _msthash=\"136\">A<\/span><span>\n <p _msttexthash=\"19220305\" _msthash=\"137\">Our product strategy includes adapting to the local needs,\n laws and regulations of the market. That is why in some countries, the models may differ from\n each other in terms of certain features.<\/p>\n <\/span><\/div>\n <\/li>\n <\/ol>\n <\/div>\n <?php\n get_footer();\n ?>\n\n<\/div>\n\n<\/body>\n<\/html>","protected":false},"excerpt":{"rendered":"<p>XPENG Egypt| FAQ FAQ Q How do I order my XPENG? A If you are ready to order your XPENG, you can do so directly on the website or visit our showroom. Q Does it affect the warranty on the car if I repair the car myself? A We do not recommend repairing your XPENG […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-769","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/xpeng.com\/eg\/wp-json\/wp\/v2\/pages\/769","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/xpeng.com\/eg\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/xpeng.com\/eg\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/xpeng.com\/eg\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/xpeng.com\/eg\/wp-json\/wp\/v2\/comments?post=769"}],"version-history":[{"count":11,"href":"https:\/\/xpeng.com\/eg\/wp-json\/wp\/v2\/pages\/769\/revisions"}],"predecessor-version":[{"id":1053,"href":"https:\/\/xpeng.com\/eg\/wp-json\/wp\/v2\/pages\/769\/revisions\/1053"}],"wp:attachment":[{"href":"https:\/\/xpeng.com\/eg\/wp-json\/wp\/v2\/media?parent=769"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}