1. Controller

The controller responsible for your personal data as per the Egyptian Data Protection Law No. 151 of 2020 is:

Raya Advanced Manufacturing (Raya Auto)

Business Address: XPENG Building -B15 ,Square Mall,26th of July Corridor,Sheikh Zayed City,Giza,Egypt

Telephone: 15547

Email: info@xpeng-egypt.com

If you have any questions or requests regarding this Privacy Policy or the handling of your personal information, please contact us at the email address above.

2. Data Protection

We value your visit to our website and your interest in XPENG products and services. Protecting your personal data is of utmost importance to us.

This Privacy Policy explains how we collect, process, and use your personal data, for what purposes, and under which legal grounds in accordance with the Egyptian Data Protection Law. It also outlines your rights as a data subject.

This statement applies to the XPENG Egypt website. It does not apply to third-party websites, including social media platforms or other providers that may be accessible through links on our website. Please review the respective privacy policies of those providers.

3. Collection and Processing of Personal Data

a. Automatic Data Collection

When you visit our website, we automatically record certain technical information such as:

• The browser and operating system used
• Date and time of your visit
• Pages accessed, search terms used, and interaction history
• The IP address and Internet Service Provider (ISP) used

This data is temporarily stored for security reasons, particularly to detect and prevent cyberattacks or fraud attempts. It is deleted after a short retention period unless required for investigation.

b. Data You Provide

We process additional personal data only when you voluntarily provide it—for example, through a contact form, test drive booking, customer support request, online chat, or newsletter registration—and only for the purposes you have agreed to.

c. Optional Data

You are not legally obligated to share personal data. However, some website features may not function properly if you choose not to provide it.

4. How We Use Your Personal Data

We process your personal data for the following purposes:

• To arrange test drives or respond to vehicle enquiries.
• To send brochures or promotional material you have requested.
• To contact you via email, SMS, or phone regarding XPENG vehicles, services, or events.
• To share your information with authorized XPENG dealers or partners for follow-up or marketing (with your consent).
• To process payments or deposits related to vehicle purchases.
• To perform other activities you have expressly agreed to.

Your personal information will be processed only as necessary and for legitimate business purposes in line with the Egyptian Data Protection Law.

5. Parties Who May Access Your Personal Data

a. XPENG Group Companies

We may share your information with other XPENG entities to improve service delivery and support, including technical, warranty, or marketing purposes.

b. Authorized Dealers

XPENG Egypt works with a network of authorized dealers who may use your information to contact you regarding your inquiries, service appointments, or vehicle orders.

c. Service Providers

We engage third-party providers (e.g., hosting, IT support, marketing, and payment processors) to support our operations. These providers are contractually obligated to handle your data securely and only under our instructions.

d. Legal or Regulatory Disclosures

We may disclose data to comply with legal obligations, court orders, or governmental requests as required under Egyptian law.

6. Cookies and Website Tracking

Our website may use cookies or similar technologies to enhance user experience. Cookies are small files stored on your device to remember preferences, enable site features, and improve performance.

You can modify your browser settings to reject cookies; however, this may affect website functionality. For details on cookie types and settings, please refer to our Cookie Policy.

7. Legal Basis for Processing

We process your personal data on the following legal grounds:

• Your consent for marketing, communication, or test drive arrangements.
• Performance of a contract or steps taken at your request prior to entering into a contract.
• Compliance with legal obligations under Egyptian law.
• Legitimate interests, such as improving website functionality, customer service, or preventing fraud.

8. Retention and Deletion

Your personal data will be stored only for as long as necessary to fulfill the purposes for which it was collected, unless longer retention is required by law (e.g., accounting or tax obligations). Once the purpose is fulfilled, your data will be securely deleted or anonymized.

9. Data Transfers

XPENG Egypt may transfer personal data to XPENG Group companies or service providers located outside Egypt. Such transfers will be conducted under contractual safeguards that ensure the same level of data protection as required under Egyptian law.

10. Your Rights

Under Egyptian Data Protection Law No. 151 of 2020, you have the right to:

• Access your personal data
• Request correction or deletion of inaccurate or unnecessary data
• Object to data processing for specific purposes
• Withdraw consent previously given
• File a complaint with the Egyptian Data Protection Center (EDPC) if you believe your rights have been violated.

Requests can be submitted via: info@xpeng-egypt.com

11. Data Security

XPENG Egypt implements robust technical and organizational security measures to protect your data against unauthorized access, loss, or misuse. These measures are regularly reviewed and updated according to industry standards.

12. Newsletter Subscription

If you subscribe to our newsletter, we will use your email address solely to send the newsletter. You can unsubscribe at any time through the unsubscribe link provided in each email.

13. Updates to This Policy

We may update this Privacy Policy periodically to reflect legal changes, new technologies, or service updates. The latest version will always be available on our website.

Contact for Data Protection Inquiries:

XPENG Egypt by Raya Advanced Manufacturing (Raya Auto)

Email: info@xpeng-egypt.com

Telephone: 15547

Last update: January 2025