XPENG SERVICE

XPENG SERVICE

We provide service options to help keep your XPENG in peak condition.  This includes warranties, remote support and on-site interventions.

WARRANTY YOU CAN COUNT ON

At XPENG, we prioritise the quality and durability of our products. Each car undergoes rigorous testing before leaving the production line to ensure it meets the challenges of modern electric mobility. This commitment enables us to offer one of the most comprehensive warranty packages in the market. To maintain your warranty, your vehicle must be serviced every 12 months or every 20,000 km, whichever comes first.

SPARE PARTS AND ACCESSORIES

We ensure a fast and efficient supply of genuine XPENG spare parts and accessories through our European central warehouse. Designed to be 100% compatible with your XPENG, these parts and accessories guarantee optimal comfort and safety for your vehicle.

XPENG WARRANTY PACKAGE

  • 5 years/160,000 km New Car Warranty
  • 8 years/160,000 km coverage for the high-voltage battery, BMS unit, and driveline (electric motor)
  • 3 years Paint Warranty
  • 12 years Corrosion Warranty

WARRANTY MAINTENANCE REQUIREMENTS

1. Service your vehicle in line with the time or mileage limit, whichever is reached first.

2. Refer to the warranty booklet for additional details on the limited warranty policy.

Drive with confidence, knowing your XPENG is backed by our extensive warranty coverage.

XPENG APP

The XPENG app allows you to book services, repairs and other useful services at a time that suits you best.

DOWNLOAD FROM APP STORE
DOWNLOAD FROM PLAY STORE

REMOTE DIAGNOSTICS

We offer remote diagnostics on all XPENG cars as standard. This helps our technicians find the cause of the problem or breakdown faster. Depending on the problem, it can often be solved with remote service, so you don't have to do without your car.